Join our Team!
ARENA JOB FAIR
SATURDAY, AUGUST 24TH 1:00PM – 5:00PM
SUNDAY, AUGUST 25TH 11:00AM – 3:00PM
Be a part of the action! Save-On-Foods Memorial Centre is looking for outgoing, passionate individuals to be a part of our event experience in 2019/20.
We’re hiring for a number of event driven, part-time positions including:
- Arena Conversion Crew
- Arena Guest Services
- Arena Operations
- Arena Skate Patrol
- Eventium Food Services (Food & Beverage)
- MasterCare Janitorial Services (Event & Post-Event Cleaning)
- Paladin Security (Security, Medical & Event Staff)
- Royals Team Store Retail
More information about these positions can be found below.
Those attending the Job Fair should bring a current resume, references and be prepared to complete and application package.
ENTRANCE FOR THIS EVENT WILL BE VIA GATE #3 (Quadra Street/parking lot side of the arena)
Arena Conversion Crew:
Conversion Crew employees are employed to help with the set up and tear down of the arena prior to and post event. They should be motivated individuals who possess good communication skills, can perform general labour duties, are able to perform repetitive and moderate lifting & have the ability to work graveyard shifts (10pm to 6am).
Arena Guest Services Staff:
Arena Guest Services staff are responsible for providing professional and anticipatory guest services to all of our patrons during ticketed events and hockey games. They should be energetic, customer service-oriented people who have excellent communication skills. Prior customer service and conflict resolution skills are an asset.
Arena Skate Patrol:
Skate Patrol employees are utilized during public skating sessions to help man the skate shop and help patrons. They must possess good communication skills, be a strong ice skater, and have a Level I First Aid ticket. For those without a first aid ticket, there will be a course available.
Eventium Food Services Concession Stand Lead:
Concession Stand Leads are the “Controller” of each stand. One of the most important pieces of your role is setting up for an event and we have provided several tools to help you succeed. We will also provide guidance throughout the season to ensure you can manage a stand, supervise people, work as a team and provide helpful leadership. You will be part of a leadership team that supports and encourages each other – every Stand Lead has different experiences and skills that they bring; learn from one another and help make the whole team amazing. This role is very dynamic and therefore fulfilling but requires some experience, maturity, and confidence.
Eventium Food Services Concession Runners:
Concession stand runners assist the Stand Leads in setting up for the event, keeping fridges, tables and stations stocked throughout the event, keeping all areas clean and organized during the event, and cleaning and organizing after the event.
Eventium Food Services Concession Cashiers:
Concession stand cashiers assist the Stand Leads in setting up for an event, maintaining a clean station, communicating clearly throughout the event, helping to keep fridges and shelves stocked, and by cleaning and organizing at the end of each event. A Cashier also serves our guests directly at their POS station and is responsible for delivering great customer service, and orders to our guests, maintaining an accurate float throughout the event, and reconciling that float afterward for our accounting team.
Eventium Food Services Restaurant Server:
We are looking for a competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
Responsibilities
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Requirements
- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
Eventium Food Services Restaurant Food Runner:
We are looking for a Food Runner to join our team and facilitate collaboration between our kitchen and wait staff. Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d love to meet you. To be considered for this role, you should be available to work various shifts, including weekends. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
Responsibilities
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
- Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests’ questions about ingredients and menu items
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
- Make sure families with young children get kids menus and special silverware sets
Requirements
- Experience as a Food Expediter or similar entry-level role in a restaurant
- Understanding of hygiene and food safety rules
- Physical ability and stamina to carry heavy trays and stand for long hours
- Availability to work various shifts, including weekends
- Multi-tasking abilities
- Good oral communication skills
- Ability to remain calm and professional in a fast-paced work environment
- Degree in hospitality or restaurant management is a plus
Eventium Food Services Restaurant Host/Hostess
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
Requirements
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulationsExperience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
MasterCare Janitorial Services:
MasterCare is looking for candidates who are available for on-call, part time janitorial work. This will consist of evening shifts, both during and after games/events. Successful candidates will be able to perform general labour duties, perform repetitive and moderate lifting. Reliable staff required.
Paladin Security:
Paladin will be hiring for the following positions – medical, security and event staff. For more information about working for Paladin please https://paladinsecurity.com/careers/
Royals Merchandise Store:
Royals merchandise staff are responsible for greeting customers, ascertaining their needs, answering product related questions, processing cash, debit and credit card payments and keeping the store stocked and looking presentable at all times. Successful applicants will have strong customer service and communication skills, some retail experience, be comfortable working in a team setting and be available to work mostly evenings and weekends.
Position: Conversion Crew
Save-On-Foods Memorial Centre
The Save-On-Foods Memorial Centre is looking for part time Conversion Crew members. We are looking for motivated individuals who possess good communication skills, can perform general labour duties, are able to perform repetitive and moderate lifting, and have the ability to work graveyard shifts (10pm to 6am).
Please submit your resume to resumes@sofmc.com or in person to the arena (Gate #3), between 9am and 4pm at 1925 Blanshard St. Victoria, BC.
Position: Eventium Food & Beverage Service Staff:
Description:
If you have energy, motivation, and relevant work experience, then you are the ideal candidate to join the food and beverage team at Eventium at Save-On-Foods Memorial Centre. We hire for the following positions:
- Concession Stand Leaders *
- Concession Cashiers *
- Concession Attendants*
- Concession Runners
- Dishwashers
- Suite Attendants *
- Suite Runners
- Restaurant Servers *
- Restaurant Bussers
- Bartenders *
- Catering Attendants *
- Warehouse Runner
- Sous Chef
- Lead Cooks
- Prep Cooks
- Dishwashers
- Concession Cooks
- Supervisors
* Must be minimum 19 years of age for these alcohol service positions.
If interested, please forward your resume by fax to (250) 220-2619, attention: Kristin Palou or by email to kristin.palou@eventiumfs.ca. Please note which position(s) you are applying for.
We thank all applicants; however only those selected for an interview will be contacted.
Position: Housekeeping Staff
Description:
We are looking for candidates for on-call, part time positions. This will mainly entail evening shifts after games and events. Reliable staff required. Please fax resumes to 250-220-7887 Attn: Mastercare. Or apply in person between 8:30 am- 4:30 pm Monday to Friday at 1925 Blanshard Street – Gate #3.
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